Appointments
Emergencies
If someone is seriously ill, for example with chest pains, severe bleeding, serious difficulty in breathing, or has collapsed then you should dial 999 as you would normally expect to do.
In an emergency, dial 999 and ask for an ambulance. If you can, give some details about the person who is injured or ill. In the meantime:
- Don’t put yourself in danger
- Do everything you can to help the person
- Don’t give the person anything to eat, drink or smoke
- Follow any instructions that the ambulance service call handler may give you
The 111 Service will advise you as to the best course of action.
Appointment FAQ's
Please contact the surgery as soon as possible if you are unable to keep an appointment.
The doctors and nurses reserve the right to refuse to see you if you attend more than 10 minutes late for your appointment.
All you need is an appointment booked before your arrival.
On arrival at the practice, please proceed to the check-in screen at reception and simply book yourself in!.
You can now access your medical record online, book appointments, order repeat medication and update your contact details. Please enquire at reception.
At this point we do not. We have emergency appointments every day, to account for any extra patients.
We run an Advanced Access style appointment. The aim is to provide you with a doctor’s appointment within 48 hours. This will not necessary be a doctor of your choice. If you wish to see a particular doctor, please ask and we will aim to accommodate you.
Emergency appointments are made available at 8am each morning.
NB: Emergency appointments will be prioritised on an individual basis.
Appointments are 10 minutes long. If you require a longer appointment please notify us when booking.
If you wish to speak to a doctor or nurse by telephone please contact reception to book a telephone consultations.
Please ring the surgery before 10am if possible if you are housebound or are too ill to attend surgery. We will do our best to arrange a home visit. Children should be brought into the surgery as they will be seen more quickly than if they wait for a home visit.
Out of hours and enhanced access information
Your GP surgery should usually be your first point of content if you have particular concern about your health. Appointments are available 7 days a week, including in the evenings, on weekends and bank holidays. These appointments can be booked online or over the phone.
Appointments can take place by phone, video, or face-to-face depending on your preference and clinical need.
A range of healthcare professionals work at your practice and in the wider community to help you get the right care when you need it. This means you might be seen by a GP, but you could also be seen by another trained professional such as a practice nurse, community pharmacist, physiotherapist, or social prescriber.
Appointments out of hours
If you need an urgent appointment contact the practice during opening hours between Monday to Friday 8am to 6.30pm on 0208 5922664 or fill out a form on our website. When the practice is closed, please ring NHS 111 or use NHS 111 online and they can help you with booking an urgent GP appointment.
Routine and urgent appointments are provided in the evening and weekends at the following locations. You will be told which location you need to travel to when your appointment is booked:
- Barking Hospital, Barking Essex
- Broad Street, Dagenham Essex
You should only attend A&E if you need immediate care for something that is very serious or life-threatening. If your condition isn’t life-threatening, in many cases you could be seen faster by using other local services in your community.
If you feel unwell or have a minor injury, your local pharmacy can also offer advice and some medicines. Many pharmacies are open late and at the weekends, and you do not need an appointment to be seen. Find your nearest pharmacy.
If you live in Barking and Dagenham or Havering, you can also get help with minor injuries and illnesses at our community Urgent Treatment Centres at Barking Community Hospital and Harold Wood Polyclinic. These are open 8am-9pm, seven days a week. You can call NHS 111 to book an appointment or walk in and wait to be seen.
If you are feeling overwhelmed and need urgent help because you are worried that you might harm yourself or someone else, contact your local mental health crisis line. Trained professionals are there to help you 24 hours a day, 365 days a year by calling Mental Health Direct free on 0800 995 1000.
For more information on finding the right NHS help visit www.northeastlondon.icb.nhs.uk/urgentcare
Register as a New Patient
Request registration below. We aim to have new patients registered within 24 to 48 hours.
